All Return and Earn return points located in Greater Sydney including the Blue Mountains, Central Coast, Wollongong and Shellharbour will be temporarily closed from 11.59pm Tuesday 20 July until 11.59pm on Friday 30 July 2021, in accordance with the latest Public Health Orders

All other return points located outside Greater Sydney remain open and can be accessed in line with the latest Public Health Orders.

Find out how Return and Earn is responding to COVID-19 here


Community
20 JUL 2021

Find out how we are responding to COVID-19

All Return and Earn return points located in Greater Sydney including the Blue Mountains, Central Coast, Wollongong and Shellharbour will be temporarily closed from 11.59pm Tuesday 20 July until 11.59pm on Friday 30 July 2021, in accordance with the latest Public Health Orders.

We recommend holding on to your containers and storing them at home until we are able to welcome you back once restrictions in Greater Sydney have been lifted. If you are unable to store your containers, please remember to place them in your yellow kerbside bin for recycling.

All other return points located outside Greater Sydney remain open and can be accessed in line with the latest Public Health Orders. 
 
We appreciate your patience and support as we work together through these challenging times. 

Your health and safety are important to us. Find out how we are responding to COVID-19.

At Return and Earn, the health and well-being of our customers, our staff and the community are our priority. That is why Return and Earn and our network operator TOMRA Cleanaway have implemented measures to make it easier and safer to return during these challenging times.

When visiting any Return and Earn return point please ensure it is in line with the current public health orders.  When you arrive please check-in via the QR code displayed, maintain social distancing of at least 1.5 metres from others, practice good hygiene including using hand sanitiser or wet wipes to clean hands before and after returning, and follow the latest Public Health Order directions. If you are feeling unwell, please stay home and return containers when you are feeling better.

 

Reverse vending machines (RVMs)

All Return and Earn RVMs located in Greater Sydney including the Blue Mountains, Central Coast, Wollongong and Shellharbour will be temporarily closed from 11.59pm Tuesday 20 July until 11.59pm on Friday 30 July 2021, in accordance with the latest Public Health Orders.

All other return points located outside Greater Sydney remain open and can be accessed in line with the latest Public Health Orders.

We’ve introduced ‘touch-free recycling’ at all our RVMs, so participants now only need to touch their own containers, not the machine.

In accordance with the latest Public Health Orders, please check-in via the QR code displayed when visiting a reverse vending machine and remember to check-out once you have finished.

  • For a cash voucher, begin by inserting your containers. Once you’re ready for your refund, simply wait 15 seconds and the RVM will automatically print your cash voucher.
  • For e-voucher or PayPal payout, you’ll need to have downloaded the myTOMRA app first. Once at the RVM, scan your app barcode, insert your containers and then wait 15 seconds after your last container is returned and the machine will send your refund to your app.

Signage has been installed at all RVMs to remind participants to follow good hygiene practices; and clear markings have been applied on the ground in front of the RVM as an easy guide for where to stand to maintain social distancing when returning.

All RVMs are thoroughly cleaned twice a day, and our network operator continues to monitor government advice, ready to review cleaning practices as needed.

 

Automated depots

All automated depots located in Greater Sydney including the Blue Mountains, Central Coast, Wollongong and Shellharbour will be temporarily closed from 11.59pm Tuesday 20 July until 11.59pm on Friday 30 July 2021, in accordance with the latest Public Health Orders.

All other return points located outside Greater Sydney remain open and can be accessed in line with the latest Public Health Orders.

All automated depots are following government advice, including the use of personal protective equipment and following recommended hygiene practices.

In accordance with the latest Public Health Orders, please check in via the Service NSW COVID Safe app when visiting and remember to check-out once you have finished.

Additional signage has been installed reminding participants to follow good hygiene practices and social distancing. Clear markings have also been installed on the ground to help participants maintain appropriate social distancing when returning and additional cleans are carried out regularly.

A number of the large automated depots also operate a home collection service for anyone wanting to return and earn without leaving their home. Check the location of your nearest automated depot on this website.

 

Over the counter return points

All over-the-counter return points  located in Greater Sydney including the Blue Mountains, Central Coast, Wollongong and Shellharbour will temporarily close their Return and Earn services from 11.59pm Tuesday 20 July until 11.59pm on Friday 30 July 2021, in accordance with the latest Public Health Orders.

All other return points located outside Greater Sydney remain open and can be accessed in line with the latest Public Health Orders.  

All over the counter return points are following government advice, including the use of personal protective equipment and following recommended hygiene practices.

In accordance with the latest Public Health Orders, please check in via the Service NSW COVID Safe app when visiting and remember to check-out once you have finished.

Additional signage has been installed reminding participants to follow good hygiene practices and social distancing, and additional cleans are carried out regularly.

Some over the counter locations have closed because the business they operate from (such as newsagent, car wash, surf life saving club) has had to close. We recommend checking the status of your local return point before visiting.

We are closely monitoring the situation and will take all necessary precautions based on the latest advice from government. For the latest up to date information about COVID-19, visit NSW Health or Australian Government Health

We appreciate your support, patience and understanding as we take these necessary steps to ensure the safest possible environment for everyone – we are all in this together.

To keep track of any updates and changes to Return and Earn operations, bookmark our website or follow us on Facebook, Twitter or Instagram.


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