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Refunds and donations

An image of a child holding a receipt from using Return & Earn

Claim your refund or donate

Get 10c back for every eligible drink container you return or donate your refund to charity.


How to claim your refund

There are a few different ways to receive your refund. You can choose to keep it for yourself or donate it to support a local charity, school, community or sports group.

Vouchers

Spend it or exchange it for cash at the retail redemption partner noted at the top of the voucher. Vouchers are valid for three years from the date of issue.

Photo of a person holding a receipt for return and earn

Print

Deposit your containers at the return point and select ‘voucher’ on the screen. Your voucher will print instantly.

Available at

Machines
Centres
Return and earn app

Digital voucher

Set your active payout in the Return and Earn app to ‘digital voucher’. Scan your app barcode at the return point, deposit your containers and your voucher will become available on your app within three business days.

Available at

Machines
Centres

Other options

Return and earn app

Bank or PayPal

Refunds can be paid directly into your bank account or PayPal account.

Set your active payout in the Return and Earn app to ’bank transfer or PayPal’. Scan your app barcode at the return point, deposit your containers and you’ll receive your refund within three business days.

Available at

Machines
Centres
Depots
Kids holding money for return and earn

Cash

Get a cash refund on the spot at most depots and over-the-counter return points.

Available at

Depots
Over-the-counter

Donate

Donate your refund to our major fundraising appeal or one of over 300 donation partners listed on the Return and Earn app, including schools, charities, community and sporting groups.

Return and earn app with donation partner

Donation partners

Set your active payout in the Return and Earn app to ‘donate’ and select the charity you would like to support.

Scan your app barcode at the return point, deposit your containers and 100 per cent of your refund will be donated to your chosen charity.

Avaiable at:

Machines
Centres
Depots

Major fundraising appeal

Deposit your containers at the return point, select ‘donate’ on the screen and 100 per cent of your refund will be donated to our major fundraising appeal.

Available at:

Machines
Centres
Depots

Major fundraising appeal

Guide Dogs NSW/ACT

Currently, there are more than half a million people living with low vision or blindness in Australia, and this number is only set to increase. Return and Earn has partnered with Guide Dogs NSW/ACT to help them create a world that is inclusive and accessible for everyone with low vision or blindness.

Until Sunday 19 October 2025, you can donate the refunds from your 10c drink containers to Guide Dogs NSW/ACT, to help raise and train more Guide Dogs and support people with low vision or blindness to live the life they choose.

Solo, the Guide Dog looking at the camera.

Other donation partners

Leichardt Espresso Chorus Logo.png
CAn assist logo
riding for the disabled logo
branxton preschool logo
Taren Point Roller Skating Club​ logo
Maitland Heritage Guardians​ logo
Leichardt Espresso Chorus Logo.png
CAn assist logo
riding for the disabled logo
branxton preschool logo
Taren Point Roller Skating Club​ logo
Maitland Heritage Guardians​ logo

Frequently asked questions